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Refund Policy

1. Fraud Checks & Payment Security

1.1 Order Verification: AYB Endüstri implements strict fraud screening on all transactions to protect both customers and the company from unauthorized chargebacks.

1.2 Order Cancellation Rights: AYB Endüstri reserves the right to decline or cancel any orders if there are concerns regarding the authenticity of the transaction. If an order is canceled or declined, a full refund will be issued to the original payment method.

1.3 Fraudulent Transactions: Any order flagged as fraudulent will be reported to the relevant authorities and stored in an internal fraud detection system for future security monitoring.

2. Refund Eligibility

AYB Endüstri allows refunds under the following conditions:

  • The product is unused and returned in its original packaging.
  • The refund request is submitted within the specified return period.
  • The reason for the refund complies with AYB Endüstri's refund policy.

3. Refund Processing

Once a refund request is approved, processing times may vary based on the payment method:

  • Credit/Debit Card Payments: Refunds typically take 5-10 business days.
  • Bank Transfers: Refunds may take up to 10-15 business days.
  • Other Payment Methods: Processing time may vary; customers will be notified accordingly.

4. Contact for Refund Inquiries

If you have any questions about our Refund Policy, please reach out to us:

Email: [email protected]

Phone: +90 850 441 12 92

Address: Siteler Mh. 5666 Sk. B-47 Blok NO:1/B - 1/C, 33040 Akdeniz, Mersin, Turkey